Refund Policy

Last updated: 5 October 2026.

Paid features on www.cars.mt (Dealer Pro, featured listings, an extra listing slot, and Directory Spotlight) are billed through our payment provider, RevenueCat, on top of Stripe (web), Apple's App Store, or Google Play, depending on how you purchase.

1. Subscriptions

Dealer Pro and Directory Spotlight are subscriptions that renew automatically until cancelled. You can cancel at any time; your access continues until the end of the period you've already paid for. Amounts already paid for the current billing period are non-refundable, except where required by law or by the refund policy of the platform you subscribed through.

2. One-time purchases

Featured listings and an extra listing slot are one-time, non-renewing purchases. Once a featured-listing boost or extra slot has been activated and applied to your account, it's non-refundable — these take effect immediately and can't meaningfully be "returned."

3. Refunds through the App Store or Google Play

If you purchased through Apple's App Store or Google Play, refunds are handled by Apple or Google under their own standard in-app purchase refund process, not directly by us — please request a refund through your Apple ID or Google Play purchase history.

4. Vehicle history reports

Vehicle history check reports (for example, from carVertical) are sold and fulfilled entirely by that third party, not by www.cars.mt. We don't process payment for these and can't issue a refund for them — any refund request must go directly to the third party, under their own refund terms.

5. Billing errors

If you believe you were charged in error, were charged twice, or have an exceptional circumstance not covered above, please contact us and we'll look into it.